How SeldonIA works
Enterprise AI, built for control — designed for real work
SeldonIA is a secure, on-premises internal AI assistant that gives organisations the benefits of generative AI without sacrificing data sovereignty, governance, or cost predictability.
It feels like an internal ChatGPT.
In reality, it is a role-aware, governed Retrieval-Augmented Generation (RAG) platform, connected to your existing systems and policies.
Built around four core advantages
Simple integration
AI that fits into your environment, not the other way around
SeldonIA is deployed directly within your infrastructure and integrates seamlessly with your existing IT stack.
- No new workflows to learn
- No AI expertise required to get started
- No fragmented tools or shadow AI usage
From day one, SeldonIA operates as a natural extension of your organisation, not another platform to manage.
Complete data control
Your data stays where it belongs: inside your organisation
All data—documents, queries, embeddings, and outputs—remains fully under your control.
SeldonIA is built on Retrieval-Augmented Generation (RAG):
Before generating an answer, the AI retrieves information exclusively from your trusted internal knowledge sources.
This ensures:
- Reduced hallucinations
- Up-to-date, factual responses
- Full respect of existing access rights
No data is sent to public clouds or third-party LLM providers.
Predictable investment
One annual licence. No surprises
SeldonIA operates on a transparent annual licensing model.
- No token-based pricing
- No usage-driven cost spikes
- No dependency on external pricing policies
This makes enterprise AI adoption financially predictable and scalable, even as usage grows.
Tailored experience
One platform. Many specialised capabilities
SeldonIA includes an embedded AI Agent Marketplace, allowing organisations to activate specialised agents as needs evolve.
Agents can be tailored to:
- Business functions (HR, Legal, Sales, Operations, IT…)
- Industry-specific constraints
- Regulated environments
You deploy only what you need—when you need it—without re-architecting the platform.
From access to answers:
How the platform works
Step 1 – Secure, Seamless Access
SeldonIA integrates with your existing Identity & Access Management (IAM) system (e.g. Microsoft Entra ID / Office 365).
- Single Sign-On (SSO)
- No new accounts
- No additional passwords
Once authenticated, the system immediately knows who the user is and what they are allowed to access.
Step 2 – Role-Aware Intelligence
SeldonIA leverages existing IAM roles, groups, and permissions to adapt responses automatically.
The AI does not give everyone the same output.
It adjusts level of abstraction, not truth.
One Question. Two Valid Answers.
| CEO | HR Manager | |
|---|---|---|
| Focus | Strategic overview | Operational detail |
| Output | Key risk themes, impact, priorities | Specific policies, gaps, actions |
| Level of detail | Synthesised, decision-oriented | Granular, actionable |
| Value | Faster, better decisions | Real support for daily work |
Step 3 – Feeding the Intelligence
Through secure APIs, SeldonIA connects to your internal systems, including:
- SharePoint
- Confluence
- Jira
- HR and ATS platforms
- File systems and internal databases
All documents retain their original classification, including:
- Sensitivity
- Intended audience
- Potential impact of unauthorised disclosure
These classifications are enforced end-to-end.
Step 4 – Trusted Answers via RAG
When a user asks a question:
- SeldonIA checks what the user is authorised to see
- Relevant documents are retrieved from internal sources
- The response is generated strictly from that content
This guarantees:
- Traceability
- Reduced hallucinations
- Policy-aligned answers
AI becomes a reliable interface to corporate knowledge, not a risk vector.
Step 5 – Actionable Outputs
Depending on enabled agents, SeldonIA can:
- Summarise policies and documents
- Draft compliant responses and communications
- Compare versions or interpretations
- Support audits, onboarding, and decision-making
All outputs remain internal, auditable, and controlled.
Step 6 – Evolving with Your Organisation
With SeldonIA’s embedded Agent Marketplace, organisations can extend AI capabilities in a controlled and scalable way.
- Add new AI agents over time, as business needs evolve
- Enable new use cases without redeploying or reconfiguring the platform
- Maintain consistent governance across all AI capabilities
Access to the Marketplace and its agents is governed by your existing IAM policies:
- Only authorised users can access the Marketplace
- Existing users role continue to apply when using agents
This ensures that every new capability remains secure, role-aware, and fully aligned with organisational policies, delivering long-term relevance without platform sprawl.
One Platform. Many Roles. Full Control.
SeldonIA turns your internal knowledge into a secure, role-aware AI assistant—fully controlled, predictably priced, and designed for enterprise reality.
